Data Protection

IQ Z11 Privacy Policy – Our commitment to protecting your data

IQ Z11 treats your personal data with complete confidentiality. This policy sets out clearly what data we collect, why we collect it, how we protect it, and what rights you have.

Last Updated: January 1, 2026
Applicable: All Users
Reading time: approximately 8 minutes
Summary
We collect only the data we need.
Your data is never sold.
Secured with 256-bit SSL.
You can request deletion of your data at any time.
Limited sharing with third parties.
18+ only — children are protected.

What data do we collect?

IQ Z11 collects certain information to deliver its services. We only take what is strictly necessary — collecting anything beyond that is against our policy. The table below outlines what data is collected and why:

Data Type Example Why It's Collected
Identity Information Full name, date of birth, national ID number Identity verification & age confirmation
Contact information Phone number, email address Account Communication & Security
Financial Information Mobile banking number, transaction history Payment processing & fraud prevention
Device information IP address, browser type, operating system Security & technical support
Usage Data Login time, betting history, preferred games Service improvement & personalisation
Location Data Approximate city/district location Geo-restriction verification
Important

IQ Z11 never permanently stores your full payment card number, PIN, or a digital copy of your full national ID. Once verification is complete, sensitive information is stored in encrypted form.

How is your data collected?

IQ Z11 collects data in three main ways — directly from you, automatically as you use the platform, and from verified third-party sources.

  • Information provided directly: When filling out the registration form, during the identity verification process, or when contacting customer support.
  • Automatically collected: Cookies, web beacons, log files — recorded automatically during website or app usage.
  • From third parties: Limited data from KYC verification services, payment processors, and anti-fraud providers.

Every data collection process follows a strict data minimisation principle — IQ Z11 never collects more than what is necessary.

How is your data used?

Iq z11 uses your data only for specific, legitimate purposes — never for anything unrelated. The primary purposes are:

  • Account creation, management, and security.
  • Processing deposits, withdrawals, and betting transactions.
  • Complying with AML/KYC regulations to prevent fraud and money laundering.
  • Providing customer support and resolving complaints.
  • Creating promotions, bonuses, and personalized offers.
  • Technical improvement of the platform & bug fixes.
  • Meeting legal obligations and reporting to regulatory authorities.
  • Keeping responsible gaming tools active.

IQ Z11 never sells your data to third parties, shares it with advertisers, or uses it for purposes unrelated to our services.

Who is your data shared with?

Iq z11 shares data only in limited, specific circumstances. Your personal information is never sold or used for advertising without your consent.

  • Payment processors: Payment gateways such as bKash, Nagad, and Rocket receive limited data solely to process transactions.
  • KYC/AML Providers: Licensed third parties may access limited data for identity verification and fraud prevention.
  • Legal authority: Where required by a court order or government investigation, we are legally obligated to disclose relevant data.
  • Game Software Providers: Minimum data required to operate specific games.
  • Business restructuring: In the event of a merger or acquisition, the new owner will be bound by the same Privacy Policy.

All third parties are bound by IQ Z11's strict data privacy agreements and are not permitted to use the data they receive for their own purposes.

Cookies & tracking technologies

IQ Z11 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

Essential Cookies

Login sessions and security tokens — the platform cannot function without these. They cannot be disabled.

Analytics cookies

Used to understand how the site is used — anonymous data. Can be disabled from your browser settings.

Preference cookies

Used to remember your language and theme preferences. Disabling these will reset your settings each visit.

Security cookies

To detect suspicious logins and fraudulent activity. Essential for keeping your account secure.

Cookies can be managed through your browser settings. However, disabling essential cookies may prevent certain iq z11 features from working properly.

Data Retention & Security

Iq z11 uses industry-leading security measures to protect your data. Security is our top priority.

  • 256-bit SSL/TLS encryption — all data transmissions are fully secured.
  • Data at rest is stored with AES-256 encryption.
  • Two-factor authentication (2FA) is available.
  • Regular security audits & penetration testing.
  • Data access is strictly controlled on a role-based basis.
  • Real-time monitoring to detect suspicious activity.

Retention periods vary depending on the type of data. Transaction records may be kept for up to 5 years as required by law. Data from inactive accounts is deleted after 3 years.

In the Event of a Data Breach

In the event of a data breach, IQ Z11 will notify affected users within 72 hours and take immediate steps to minimise any harm.

Your Data Rights

IQ Z11 believes you should have full control over your own data. Your key rights are outlined below:

Right to Access
You can submit a request to find out what information iq z11 holds about you.
Right to Rectification
You can correct any inaccurate or outdated information at any time.
Right to Erasure
You can request deletion of your data after account closure (except where retention is required by law).
Right to Restrict Processing
You may request that your data be used only for specific purposes.
Right to Portability
You may request a download of your data in a structured format.
Marketing Opt-Out
You can opt out of promotional communications at any time.

To exercise these rights, write to our support email. IQ Z11 will respond within 30 business days.

Children's Privacy Protection

IQ Z11 does not and will not collect data from anyone under the age of 18. This is not merely a rule for us — it is an ethical commitment.

If we inadvertently collect data from a minor, it will be permanently deleted as soon as it is identified and the associated account will be closed. Parents who believe their child is using IQ Z11 are urged to contact us immediately.

About Third-Party Links

The IQ Z11 platform may occasionally reference third-party services — such as payment gateways or game software providers. These third parties have their own privacy policies, and IQ Z11 is not responsible for their practices.

We recommend reviewing the privacy policy of any third-party service before use. iq z11 can only guarantee the protection of your data within its own platform.

Privacy Policy Updates

Iq z11 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified via email or a platform notice.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly to stay informed.

Contact Us

Contact us for any privacy-related questions, requests, or concerns:

Data privacy email
privacy@iqz11.app
General Support
support@iqz11.app
Response Time
Within 30 business days
Live Chat
Available on the platform 24/7

IQ Z11 Data Protection Principles

We don't just follow the rules — we believe your data belongs to you.

Encryption everywhere
Industry-standard encryption across everything from the website to the database. Your data stays protected at all times.
SSL 256-bit
No Data Sales
Under no circumstances does IQ Z11 sell user data to third parties. This is a core commitment we stand by.
Zero Sales
Your Control
You have the right to view, correct, or delete your data at any time. Requests can be made whenever you choose.
Full control
Regular security audits
Regular cybersecurity assessments and penetration testing are conducted by independent third parties.
Annual audit
Minimal data collection
IQ Z11 only collects information that is genuinely necessary to provide its services. Collecting data beyond that goes against our policy.
Data Minimization
Quick Response
iq z11 will respond to any data-related request within a maximum of 30 business days — usually sooner.
30-day guarantee

Use IQ Z11 with complete peace of mind!

Your data is fully secure. Register with iq z11 and enjoy Bangladesh's safest betting platform.

For 18+ only. Please practice responsible gaming.

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